Refund Policy

Digital products and refunds

Thank you for supporting Dai Studio.

Because our products are digital downloads, completed purchases are generally non-refundable once the files have been successfully delivered or downloaded.

When we may offer a refund

We may review refund requests in situations such as:

- You were charged more than once for the same purchase.
- You paid but did not receive your digital product.
- Your download is damaged or cannot be accessed, and we cannot resolve the issue.

How to request help

Contact us through our store's contact page. Include your order information and a description of the problem.

Important

Nothing in this policy removes any refund or consumer rights that apply under the laws of your country.

We want every customer to have a positive experience with Dai Studio.